Online Training Sessions

Focused heavily on the practical side of the EPSO exams, EU Training’s online training sessions are designed to enhance a candidate’s confidence by simulating EPSO test conditions before the real thing through personalised feedback from our experts and interactive, collaborative learning.

For full Terms and Conditions click here.

Classroom Training Information
Where
When
Trainer
Places left
Application Closes
Platform ZoomTime zone Europe/Brussels
28 Nov 202416:00 - 18:00Europe/Brussels
Mr. András Baneth's picture
13

28 Nov

€79.00 

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Join András for a practical workshop designed to equip you with proven strategies for passing EPSO and EU exams. Inspired by the bestselling book "Atomic Habits", this session will give you essential time management techniques, and actionable tips to structure your study plan, improve retention, and maximise focus for your exam success.

This isn’t just theory; you’ll learn concrete methods to get you fully prepared for test day.

What you'll learn

  • How to create habits for consistent study routines (without leaving it all to the last minute)
  • Time management techniques like Pomodoro, time-blocking, and spaced repetition
  • Mindset strategies to keep calm, confident, and resilient throughout preparation and on exam day
  • Practical exam day tips to help manage time and improve your focus, even under pressure
  • Techniques to identify weak spots and make adjustments in time

Whether you are just starting out, or if you need a more reliable method for your EPSO or EU exam preparation, this workshop will help you approach these challenging exams with clarity, confidence and focus.

Important information

  • This training session will be conducted in English.
  • The class will only take place if there are at least 4 participants 2 days before the date of the event. Maximum number is 25.

Your trainer
András Baneth

  • EU Training co-founder
  • Europe's #1 expert on EU careers
  • Author of The Ultimate EU Test Book
  • Former EU Official

Registration and access

  • Click on the 'Apply' button to the right and proceed to checkout for payment
  • After purchase confirmation it will appear on your Dashboard in the MY CLASSROOM TRAINING SESSIONS section
  • If the workshop is confirmed you will receive a Zoom link an hour before the session starts.
Platform ClickmeetingTime zone Europe/Brussels
03 Dec 202412:30 - 14:30Europe/Brussels
Thomas A. Williams's picture
30

03 Dec

€65.00 

Apply

Need a confidence boost for your upcoming EPSO Numerical Reasoning Test? 

EU Training’s virtual workshops are designed to help calm nerves and build candidates’ confidence by simulating EPSO test conditions before the real thing.

This two hour interactive workshop will focus exclusively on the EPSO Numerical Reasoning Test and offers the opportunity to ask questions throughout from our highly experienced instructor. 

During this workshop, we will dive into the methodology of this test, offer valuable tips and tricks, and then apply this knowledge via practical simulation. 

PLEASE NOTE: The event will only take place if we have at least 8 participants 2 days before the date of the event.

This training session will be held online through your EU Training account, details will be sent on confirmation. 

What's included?

  • Computer-based test training for CAST competitions and EPSO competitions focused on the Numerical Reasoning test
  • 2 hours of EPSO Numerical Reasoning Test preparation
  • A live Numerical Reasoning test simulation
  • Presented by our resident reasoning skills expert
  • Interactive session with Q&A throughout
  • EPSO test methodology and preparation
  • The full recording of the session for two weeks

What is the schedule? (timing and planning is indicative)

  • 12:30 – 13:30     Numerical Reasoning Test Methodology & Tips + Q&A
  • 13:30 – 14:30     Online Numerical Reasoning Test Simulation + evaluation of answers + Q&A

How can I apply?

  • Click on the 'Apply' button to the right and proceed to checkout for payment.
  • We will send notification emails with detailed instructions before the event.

Who should attend?

  • CAST candidates, EPSO candidates or anyone taking part in a selection process where it is required to take the Computer-Based Tests (CBT or MCQs).

Who is the trainer?

Thomas WILLIAMS

  • MA and PhD in foreign language learning and over 30 years of teaching and training experience
  • EU Training's EPSO (online) classroom trainer for pre-selection test strategies, tips and tricks
  • EU Training’s EPSO personal training coach for candidates wishing to tackle areas of weakness
  • Psychometric test item developer
  • Co-author of The Ultimate EU Test Book

What do past participants say?

"Thomas gave very clear explanations and took the time to answer all of our questions. Absolutely worth the price." - Mara from France attended the 4 June 2024 Numerical reasoning training session

Platform ClickmeetingTime zone Europe/Brussels
05 Dec 202412:30 - 14:30Europe/Brussels
Thomas A. Williams's picture
30

05 Dec

€65.00 

Apply

Verbal Reasoning goes beyond language comprehension...

What many candidates don't realise is the EPSO Verbal Reasoning test goes beyond language comprehension. You need to train for it just as much as the other two reasoning skills because it involves a specific testing methodology applicable across languages. It is crucial to learn these methods and tricks to gain an edge and ensure success!

Uncover the secrets to success in the  Verbal Reasoning test with this immersive training session. You will delve into effective methodologies, and be provided invaluable tips. Our expert trainer will answer all your questions and help reinforce your skills through a hands-on EPSO test simulation. Don't leave your preparation to chance – join this workshop to confidently conquer the Verbal Reasoning test.

PLEASE NOTE: The event will only take place if we have at least 8 participants 2 days before the date of the event.

This training session will be held online through your EU Training account, details will be sent on confirmation. 

What's included?

  • Computer-based test training for CAST competitions and EPSO competitions focused on the Verbal Reasoning test
  • 2 hours of EPSO verbal reasoning methodology and test preparation
  • A live verbal reasoning test simulation simulating the actual EPSO test
  • Presented by our resident reasoning skills expert
  • Interactive session with Q&A throughout
  • The full recording of the session for two weeks

What is the schedule? (timing and planning is indicative)

  • 12:30 – 13:30     Verbal Reasoning Test Methodology & Tips + Q&A
  • 13:30 – 14:30     Online Verbal Reasoning Test Simulation + evaluation of answers + Q&A

How can I apply?

  • Click on the 'Apply' button to the right and proceed to checkout for payment.
  • We will send notification emails with detailed instructions before the event.

Who should attend?

  • CAST candidates, EPSO candidates, or anyone required to take the reasoning skills Computer-Based Tests (CBT or MCQs)

Who is the trainer?

Thomas WILLIAMS

  • MA and PhD in foreign language learning and over 30 years of teaching and training experience
  • EU Training's EPSO (online) classroom trainer for pre-selection test strategies, tips and tricks
  • EU Training’s EPSO personal training coach for candidates wishing to tackle areas of weakness
  • Psychometric test item developer
  • Co-author of The Ultimate EU Test Book

What do past participants say?

"Explanations were clear and the trainer is very experienced. The examples helped me understand the necessary approach."

7 July 2024, Daniela, Romania

 

Platform ZoomTime zone Europe/Brussels
06 Dec 202412:30 - 16:30Europe/Brussels
Ticiana Tucci's picture
6

06 Dec

€265.00 

Apply

Almost all selection and recruitment procedures in the EU include one or more interviews.

This online masterclass prepares you for the ‘big day’ by providing actionable preparation techniques, useful facts on how to answer the most common questions, and - above all - how to adopt a winning mindset.

During this 4-hour intensive interview simulation, you will learn how to succeed in any EU job-related interview. Participants will have the opportunity to simulate possible interview questions with the trainer. The valuable individual feedback and strategic tips will build awareness of where you stand and learn from the mistakes made by the other participants by observing them through the eyes of an interviewer.

This training session will be in English only.

IMPORTANT: The class will only take place if there are at least 5 participants 2 days before the event date. Limited to 6 participants for maximum interaction

What's included?

  • Preparation focused on EU-related Interviews, including competency-based Interviews, field-related interviews, and job interviews
  • Practical tips on how to prepare strategically for a job interview at an EU institution (self-presentation, motivation, competencies, professional experience, etc.)
  • Interactive interview simulation with our expert coach: each participant will answer one or two 'likely' interview questions and have a go in the 'hot seat' at least once
  • You will receive a recording of your answers to the interview questions for personal use only.
  • A follow-up document with further useful preparation info and sample interview questions

Prerequisites

  • For an optimal training experience, participants should bring their CV and the selection criteria/list of duties of the Notice of Competition (if available).

How can I apply?

  • Click on the 'Apply' button to the right and proceed to checkout for payment.
  • We will send notification emails with detailed instructions before the event.

Who should attend?

  • Anybody preparing for an EU job interview
  • Anybody who is applying for an internal position in the EU institutions
  • Candidates for a job interview related to a Temporary Agent or CAST position.
  • Candidates on a reserve list after an EPSO competition and actively looking for a job
  • Candidates for Middle or Senior Management positions (including one or more panel interviews and an external assessment centre)

Who is the trainer?

  • Ms. Ticiana Tucci, EU Training Assessment Centre Coach
  • A trained Psychologist, with over 20 years of experience in HR recruitment and selection, as well as, training and development.
  • Extensive experience as a certified career and executive coach.
  • Has led numerous Assessment Centres for large international corporations as a HR consultant.
Platform ClickmeetingTime zone Europe/Brussels
06 Dec 202412:30 - 14:30Europe/Brussels
Thomas A. Williams's picture
30

06 Dec

€65.00 

Apply

Need a confidence boost for your upcoming EPSO Abstract Reasoning Test? 

EU Training’s virtual workshops are designed to help calm nerves and build candidates’ confidence by simulating EPSO test conditions before the real thing.

This two hour interactive workshop will focus exclusively on the EPSO Abstract Reasoning Test and offers the opportunity to ask questions throughout from our highly experienced instructor. 

During this workshop, we will dive into the methodology of this test, offer valuable tips and tricks, and then apply this knowledge via practical simulation. 

PLEASE NOTE: The event will only take place if we have at least 8 participants 2 days before the date of the event.

What's included?

  • Computer-based test training for CAST competitions and EPSO competitions focused on the Abstract Reasoning test
  • 2 hours of EPSO Abstract Reasoning Test preparation
  • A live abstract reasoning test simulation
  • Presented by our resident reasoning skills expert
  • Interactive session with Q&A throughout
  • EPSO test methodology and preparation
  • The full recording of the session for two weeks

What is the schedule? (timing and planning is indicative)

  • 12:30 – 13:30     Abstract Reasoning Test Methodology & Tips + Q&A
  • 13:30 – 14:30     Online Abstract Reasoning Test Simulation + evaluation of answers + Q&A

How can I apply?

  • Click on the 'Apply' button to the right and proceed to checkout for payment.
  • We will send notification emails with detailed instructions before the event.

Who should attend?

  • CAST candidates, EPSO candidates or anyone preparing for any type of competition where it is required to take the reasoning skills tests or Computer-Based Tests (CBT or MCQs).

Who is the trainer?

Thomas WILLIAMS

  • MA and PhD in foreign language learning and over 30 years of teaching and training experience
  • EU Training's EPSO (online) classroom trainer for pre-selection test strategies, tips and tricks
  • EU Training’s EPSO personal training coach for candidates wishing to tackle areas of weakness
  • Psychometric test item developer
  • Co-author of The Ultimate EU Test Book

What do past participants say?

"Patience, great explanations, empathy, great live interaction skills and wonderful expertise. All aspects of the training were impeccable."

- 6 June 2024, Andrea from Belgium

 

 

Platform ClickmeetingTime zone Europe/Brussels
10 Dec 202417:30 - 19:30Europe/Brussels
Laszlo Papai's picture
30

10 Dec

€65.00 

Apply

Need a confidence boost for your upcoming EPSO Numerical Reasoning Test? 

EU Training’s virtual workshops are designed to help calm nerves and build candidates’ confidence by simulating EPSO test conditions before the real thing.

This two hour interactive workshop will focus exclusively on the EPSO Numerical Reasoning Test and offers the opportunity to ask questions throughout from our highly experienced instructor. 

During this workshop, we will dive into the methodology of this test, offer valuable tips and tricks, and then apply this knowledge via practical simulation. 

PLEASE NOTE: The event will only take place if we have at least 8 participants 2 days before the date of the event.

This training session will be held online through your EU Training account, details will be sent on confirmation. 

What's included?

  • Computer-based test training for CAST competitions and EPSO competitions focused on the Numerical Reasoning test
  • 2 hours of EPSO Numerical Reasoning Test preparation
  • A live Numerical Reasoning test simulation
  • Presented by our resident reasoning skills expert
  • Interactive session with Q&A throughout
  • EPSO test methodology and preparation
  • The full recording of the session for two weeks

What is the schedule? (timing and planning is indicative)

  • 17:30 – 18:30     Numerical Reasoning Test Methodology & Tips + Q&A
  • 18:30 – 19:30     Online Numerical Reasoning Test Simulation + evaluation of answers + Q&A

How can I apply?

  • Click on the 'Apply' button to the right and proceed to checkout for payment.
  • We will send notification emails with detailed instructions before the event.

Who should attend?

  • CAST candidates, EPSO candidates or anyone taking part in a selection process where it is required to take the Computer-Based Tests (CBT or MCQs).

Who is the trainer?

László PÁPAI

  • Over 20 years of teaching and training experience
  • MA in foreign language learning
  • BSc in economics
  • 12 years of international sales and marketing experience in various fields

What do past participants say?

"Explanations are clear and exercises are interesting. Very reassuring!"

- 4 June 2024, participant requested to stay anonymous

Platform ClickmeetingTime zone Europe/Brussels
11 Dec 202417:30 - 19:30Europe/Brussels
Laszlo Papai's picture
30

11 Dec

€65.00 

Apply

Verbal Reasoning goes beyond language comprehension...

What many candidates don't realise is the EPSO Verbal Reasoning test goes beyond language comprehension. You need to train for it just as much as the other two reasoning skills because it involves a specific testing methodology applicable across languages. It is crucial to learn these methods and tricks to gain an edge and ensure success!

Uncover the secrets to success in the  Verbal Reasoning test with this immersive training session. You will delve into effective methodologies, and be provided invaluable tips. Our expert trainer will answer all your questions and help reinforce your skills through a hands-on EPSO test simulation. Don't leave your preparation to chance – join this workshop to confidently conquer the Verbal Reasoning test.

PLEASE NOTE: The event will only take place if we have at least 8 participants 2 days before the date of the event.

This training session will be held online through your EU Training account, details will be sent on confirmation. 

What's included?

  • Computer-based test training for CAST competitions and EPSO competitions focused on the Verbal Reasoning test
  • 2 hours of EPSO verbal reasoning methodology and test preparation
  • A live verbal reasoning test simulation simulating the actual EPSO test
  • Presented by our resident reasoning skills expert
  • Interactive session with Q&A throughout
  • The full recording of the session for two weeks

What is the schedule? (timing and planning is indicative)

  • 17:30 – 18:30     Verbal Reasoning Test Methodology & Tips + Q&A
  • 18:30 – 19:30     Online Verbal Reasoning Test Simulation + evaluation of answers + Q&A

How can I apply?

  • Click on the 'Apply' button to the right and proceed to checkout for payment.
  • We will send notification emails with detailed instructions before the event.

Who should attend?

  • CAST candidates, EPSO candidates, or anyone required to take the reasoning skills Computer-Based Tests (CBT or MCQs)

Who is the trainer?

László PÁPAI

  • Over 20 years of teaching and training experience
  • MA in foreign language learning
  • BSc in economics
  • 12 years of international sales and marketing experience in various fields

What do past participants say?

"The examples helped me understand the necessary approach."

7 July 2024, Daniela, Romania

 

Platform ClickmeetingTime zone Europe/Brussels
12 Dec 202417:30 - 19:30Europe/Brussels
Laszlo Papai's picture
30

12 Dec

€65.00 

Apply

Need a confidence boost for your upcoming EPSO Abstract Reasoning Test? 

EU Training’s virtual workshops are designed to help calm nerves and build candidates’ confidence by simulating EPSO test conditions before the real thing.

This two hour interactive workshop will focus exclusively on the EPSO Abstract Reasoning Test and offers the opportunity to ask questions throughout from our highly experienced instructor. 

During this workshop, we will dive into the methodology of this test, offer valuable tips and tricks, and then apply this knowledge via practical simulation. 

PLEASE NOTE: The event will only take place if we have at least 8 participants 2 days before the date of the event.

What's included?

  • Computer-based test training for CAST competitions and EPSO competitions focused on the Abstract Reasoning test
  • 2 hours of EPSO Abstract Reasoning Test preparation
  • A live abstract reasoning test simulation
  • Presented by our resident reasoning skills expert
  • Interactive session with Q&A throughout
  • EPSO test methodology and preparation
  • The full recording of the session for two weeks

What is the schedule? (timing and planning is indicative)

  • 17:30 – 18:30     Abstract Reasoning Test Methodology & Tips + Q&A
  • 18:30 – 19:30     Online Abstract Reasoning Test Simulation + evaluation of answers + Q&A

How can I apply?

  • Click on the 'Apply' button to the right and proceed to checkout for payment.
  • We will send notification emails with detailed instructions before the event.

Who should attend?

  • CAST candidates, EPSO candidates or anyone preparing for any type of competition where it is required to take the reasoning skills tests or Computer-Based Tests (CBT or MCQs).

Who is the trainer?

László PÁPAI

  • Over 20 years of teaching and training experience
  • MA in foreign language learning
  • BSc in economics
  • 12 years of international sales and marketing experience in various fields

What do past participants say?

"Very clear explanations, good way to review the main buliding blocks of abstract reasoning."

- 5 September 2024, anonymous participant

Platform ClickmeetingTime zone Europe/Brussels
14 Dec 202410:00 - 17:30Europe/Brussels
András Kőrizs 's picture
30

14 Dec

€185.00 

Apply

Feeling a little nervous about your upcoming EPSO Computer-Based Tests? 

EU Training’s virtual workshops are designed to help calm nerves and build candidates’ confidence by simulating EPSO test conditions before the real thing.

This full-day training session will cover each of the three key EPSO computer-based tests (Verbal Reasoning, Numerical Reasoning, and Abstract Reasoning), and offers the opportunity to ask questions throughout from our highly experienced instructor.

During the training session, you will dive into the methodology of each test, get valuable tips and tricks, and then apply this knowledge with practical simulations for each test type. 

What's included?

  • Training for the Verbal, Numerical and Abstract Reasoning skills tests 
  • Reasoning skills test methodology and time management tips
  • A realistic test simulation at the end of each module
  • Presented by our resident reasoning skills expert
  • Interactive session with Q&A throughout

What is the schedule? (timing and planning is indicative)

  • 10:00 – 11:00     Verbal Reasoning Test Methodology & Tips
  • 11:00 – 12:00     Verbal Reasoning Test Simulation + evaluation of answers

  - 1-hour break

  • 13:00 – 14:00     Numerical Reasoning Test Methodology & Tips
  • 14:00 – 15:00     Numerical Reasoning Test Simulation + evaluation of answers

  - 30-minute break

  • 15:30 – 16:30     Abstract Reasoning Test Methodology & Tips
  • 16:30 – 17:30     Abstract Reasoning Test Simulation + evaluation of answers

How can I apply?

  • Click on the 'Apply' button to the right and proceed to checkout for payment.
  • We will send notification emails with detailed instructions before the event.

IMPORTANT: 

  • Email notifications will be sent to the email connected with the EU Training account you use to register for this training session. 
  • Check your spam folder if you do not receive a 'Registration' email after registering for the session.

Who should attend?

  • Relevant for EPSO and CAST candidates or candidates of any competition preparing for a reasoning skills test (Verbal, Numerical and Abstract reasoning), also known as a CBT or MCQ.

Who is the trainer?

Andras Körizs

  • EU Training EPSO computer-based tests trainer.
  • Has undertaken and successfully passed the EPSO selection exams on a number of occasions.
  • Experienced teacher and coach, specialising in reasoning skills tests.

What do past participants say about this training session?

"It is a great opportunity to improve your skills and to get familiar with the tests. The trainer is clear, precise and patient."

(anonymous participant from Italy, participated on 13 July 2024)

CAN'T FIND WHAT YOU'RE LOOKING FOR? New training sessions are added regularly - check back soon!

IMPORTANT INFORMATION:

  • Only full payment of the participation fee will secure a place at the training session.
  • Once you pay you will receive a payment and registration confirmation, but the training session may not be confirmed yet.
  • A training session is only confirmed once minimum numbers are reached and a confirmation email is sent.
  • Master The EPSO Computer-Based Tests training sessions:
    • Maximum 30 participants 
    • Minimum 8 participants needed to confirm
  • Two-hour Online Training Sessions (CBI, SCBI, Oral Presentation, Interview):
    • Minimum 4 participants needed to confirm
    • Maximum number 6 (this may vary - see specific training session descriptions)
  • If the number of registered attendees does not reach the minimum number the training session will be cancelled.
  • You will receive an email notification about the cancellation. You will be offered the option of a refund, virtual euros or moving the registration to another date.
  • Cancellation policy
    • If you cancel up to 8 working days before the virtual training session's date: 100% refund
    • If you cancel  7-6 working days before the virtual training session's date: 50% refund
    • If you cancel in 5 or less working days before the virtual training session's date: no refund
  • EU Training reserves the right to cancel the event at any time. In this case EU Training will refund the participation fee in full.
  • Unlimited Revision
  • Practice / Exam mode
  • Realistic Simulations
  • 24 Hour Support

"Precise organised structured, very good examples of how to proceed, what to exclude and how to deal with time restrictions. I would recommend this session because of the very good material, it was easy to handle, good live session and many examples given."

Pre-Selection Personal Coaching with Thomas Williams  | 7 September 2022

Sofia from Greece

"It gave a good backgound for preparation and practice before the exam. The trainer delved into details and was very attentive to each of our questions."

Master the EPSO Computer-Based Tests | 11 March 2023 | Full-day | Verbal, Numerical, Abstract Reasoning

Nino from Italy

Malene was friendly, spoke clearly and slowly to make sure we all understood, and replied to all our questions Yes,I would recommend the SCBI Workshop becasue I believe it was very helpful especially if one does not have any previous experience.

SCBI Workshop with Malene Bresson | 23 February 2024

Antonio from Belgium

I need some general information on the EPSO (EU Career) competitions.

Not sure how EPSO competitions work? Or what the difference is between and EPSO competition and CAST?

Check out the New To EU Exams section to get clarification on the EPSO selection procedures.

If you have specific questions or need free advice, please contact us directly any time!

What services do you offer on this website?

EU Training offers a huge variety of products and services to assist with your EPSO preparation.

Online EPSO exam practice

  • practice questions available for all types of EPSO competitions and CAST
  • simulates the real EPSO test-taking conditions

EPSO Case Study Simulations

  • simulates this EPSO test, including the strict time limits
  • Evaluation available (in English and French ONLY) - get direct feedback from an expert
  • 19 Case studies available in English
  • 5 case studies available in French
  • 1 case study each available in German, Spanish and Italian (no evaluation available for these).

EPSO Classroom Training Sessions

Our classes are held by professional trainers who are EPSO experts. Focused heavily on the practical side of the EPSO exams, these training sessions are designed to enhance a candidate’s confidence by simulating EPSO test conditions before the real thing. EU Training not only offers classes tailored to the various EPSO competitions but also provides EPSO Computer-Based Test training for CAST and all EPSO competitions.

Personal coaching sessions

We help EPSO candidates improve their performance on their exams through one-on-one personal coaching services. Reasoning Skills, EU Career Interviews (was EPSO Assessment Centre) and Middle Management coaching sessions are available via Skype or in-person in Brussels (face-to-face). Candidates will receive focused attention and tailored guidance from expert instructors to prepare for any stage of the EPSO selection process, and boost their EPSO exam performance. Application Assistance services are also offered when applying for a new EPSO competition.

Webinars

EU Training holds many LIVE methodology webinar sessions hosted by EPSO experts and offers a vast library of webinar recordings to help you through every stage of the EPSO selection process, including:

  • the EPSO Computer-Based Tests
  • the EPSO Case Study
  • EPSO interviews
  • ... and even how to get an EU job once you're on the Reserve List.

Free EPSO Info Webcasts

When EPSO releases a new Notice of Competition we help break it down by highlighting the most important details:

  • the application process
  • eligibility requirements
  • best preparation methods for EPSO competitions.

This is a great way to get access to vital information to help you excel in your upcoming EPSO competition and achieve your EU career dreams. EU Training webcasts are always free and the recordings are available to view with or without an EU Training account.

eBooks

We are constantly expanding our eBook collection to offer valuable reading materials that delve deep into key EPSO exams topics. Download all our eBooks for free.

E-learning materials

We keep you posted about the latest EPSO news and developments, and offer valuable advice with our Tips & Tricks articles to tackle tricky EPSO topics, so you can use these insights to your advantage the next time you take an EPSO exam.

EU Jobs

Looking for an EU Job? Scan through our comprehensive list of currently available EU agencies jobs. Also, have all the latest EU employment opportunities sent straight to your inbox by subscribing to our EU JOBS newsletter to get updates every two weeks on upcoming EPSO competitions and job vacancies at EU Institutions.

EU Training Customer Support Team

Last, but definitely not least, our Customer Support is here to help with any website or EPSO related queries - and beyond! Never hesitate to contact us!

We hope you will utilise our ever expanding services and find them usefel, even vital, in your EPSO exam preparation.

How can I register on the EU Training website? Where is the registration form?

You can register on our website for free via the following link.

Once you register you will have access to a vast library of FREE content, such as many of our Webinars and e-books, and you will also be able to make purchases.

What forms of payment are accepted? Is payment safe?

Regarding payment, the system will offer you online credit card payment (immediate access), payment via PayPal (immediate access) or Virtual Euro Account (immediate access).

Online credit card payment: (immediate access)

Accepted cards:  Mastercard, Visa (please note that Visa Electron card is not always supported).

Credit card payment is real-time, the transaction is secured by a 128-bit SSL coded system, verified by the most trusted seal, Verisign and provided by the two leading payment providers, PayPal and Realex Payments.

Virtual Euro Account: (immediate access)

Sometimes we offer customers virtual euros as a form of compensation, reward or as a special deal. If you have been allocated virtual euros by us you can use that amount to pay for your next purchase, or pay for a part of it (if you don't have enough virtual euros on your account) and pay for the rest via the other methods.

For further information, please check our Terms of Use, Privacy Policy or feel free to contact us anytime.

What happens if I get disconnected during an online Classroom Training session?

Write to Customer Support immediately - our agents are always on hand monitoring live events - and they will help solve the issue.

 

How many times can I use a question? And how many times can I revise a test?

Our questions have no expiration date, your question balance has no expiration date. You can compose new tests as long as you have new questions on your account, and you can revise previous tests without any time limitation.

We created a system that helps your EU exam preparation in the best possible way:

  • After you buy an exam preparation package, you can use these questions to create new tests in any composition and language you wish.
  • Once you launch a new test, the number of questions that you put in there will be deducted from your account and you can use each question once, similarly to a test book where you mark your answer options.
  • However, as a special gift to our customers, we created a system where you can re-take any of your previously composed tests as many times as you like (you can do this by finding the test you wish to re-take via the Practice Activity block of your Dashboard).
  • You can monitor your progress via the Statistics block as well.
  • After submitting or re-taking a test, you can revise all your previous tests in Review mode which includes an option to turn off the 'Explanation' feature to further improve the revision experience.
  • Moreover, revision is not limited in any way. You may revise previous tests and questions for an unlimited period and for an unlimited number of times.

How do I buy test questions in the language I want to practice in?

When buying question packages, you are buying a quota of questions from our database and not specific questions. This means that in the Start New Test block you can choose which language(s) you want to do your practice tests in. You do not pick this up at the time of purchase.

TIP: make sure you click on the little (i) in the table on the Products tab to see how many questions we have in a particular language per test so you don’t over-purchase.