Training Sessions

All Training Sessions

These simulations and workshops provide focused, hands-on practice for EU selection exams. With expert feedback and realistic simulations, they will boost your confidence and improve your performance.

30 May17:30 - 19:30Europe/Brussels

Master the EPSO Abstract Reasoning Test | 2-Hour Workshop

Trainer Thomas A. Williams

Location: Online

Thomas A. Williams

Confirmed

17 places left

Price €65.00

Need a confidence boost for your upcoming EPSO Abstract Reasoning Test?

This two hour interactive workshop will focus exclusively on the EPSO Abstract Reasoning Test and offers the opportunity to ask questions throughout from our highly experienced instructor. During this workshop, we will dive into the methodology of this test, offer valuable tips and tricks, and then apply this knowledge via practical simulation.

PLEASE NOTE: The event will only take place if we have at least 8 participants 2 days before the date of the event.

What's included?

Reasoning skills test training for CAST competitions and EPSO competitions focused on the Abstract Reasoning test
2 hours of EPSO Abstract Reasoning Test preparation
A live abstract reasoning test simulation
Presented by our resident reasoning skills expert
Interactive session with Q&A throughout
EPSO test methodology and preparation
The full recording of the session for two weeks

Who should attend?

CAST candidates, EPSO candidates or anyone preparing for any type of competition where it is required to take the reasoning skills tests

Who is the trainer?

Thomas WILLIAMS

MA and PhD in foreign language learning and over 30 years of teaching and training experience
EU Training's expert personal coach for reasoning skills
Psychometric test item developer
Co-author of The Ultimate EU Test Book

Schedule

17:30 – 18:30 Abstract Reasoning Test Methodology & Tips + Q&A
18:30 – 19:30 Online Abstract Reasoning Test Simulation + evaluation of answers + Q&A

How can I apply?

Click on the 'Book a seat' button and proceed to checkout for payment.
We will send notification emails with detailed instructions before the event.

Your place at a training session is only guaranteed once full payment has been received.

You will get a payment and registration confirmation, but the workshop is only confirmed when the minimum number of participants is met and a confirmation email is sent.
Email notifications will be sent to the email connected with the EU Training account you use to register for this training session.
Check your spam folder if you do not receive an 'Registration' email after registering for the session.

Minimum/maximum participants

Reasoning skills workshops: Minimum 8, maximum 30 participants
Other types of training sessions: Participant numbers vary – please check the specific workshop description.

Cancellation policy

If the minimum number of participants is not met, the workshop will be cancelled.
You will be notified by email and can choose a full refund, virtual euros, or to move your registration to another date.
If you cancel:
- 8 or more working days before the training session: full refund
- 6–7 working days before the training session: 50% refund
- 5 or fewer working days before the session: no refund
EU Training may cancel the event at any time and will refund the full participation fee in such cases.

31 May10:00 - 17:30Europe/Brussels

Master The EPSO Reasoning Skills Tests | Online Training

Trainer András Kőrizs

Location: Online

András Kőrizs

25 places left

Price €185.00

Feeling a little nervous about your upcoming EPSO Reasoning Skills Tests?

EU Training’s online workshops are designed to help calm nerves and build candidates’ confidence by simulating EPSO test conditions before the real thing.

This full-day training session will cover each of the three key EPSO pre-selection tests (Verbal Reasoning, Numerical Reasoning, and Abstract Reasoning), and offers the opportunity to ask questions throughout from our highly experienced instructor.

During the training session, you will dive into the methodology of each test, get valuable tips and tricks, and then apply this knowledge with practical simulations for each test type.

What's included?

Training for the Verbal, Numerical and Abstract Reasoning skills tests
EPSO reasoning skills test methodology and time management tips
A realistic test simulation at the end of each module
Presented by our resident reasoning skills expert
Interactive session with Q&A throughout

Who should attend?

Relevant for EPSO and CAST candidates or candidates of any competition preparing for a reasoning skills test (Verbal, Numerical and Abstract reasoning), also known as a CBT or MCQ.

Who is the trainer?

ANDRAS KORIZS

EU Training EPSO computer-based tests trainer.
Has undertaken and successfully passed the EPSO selection exams on a number of occasions.
Experienced teacher and coach, specialising in reasoning skills tests.

Schedule

10:00 – 11:00 Verbal Reasoning Test Methodology & Tips
11:00 – 12:00 Verbal Reasoning Test Simulation + evaluation of answers

| One-hour break |

13:00 – 14:00 Numerical Reasoning Test Methodology & Tips
14:00 – 15:00 Numerical Reasoning Test Simulation + evaluation of answers

| 30-minute break |

15:30 – 16:30 Abstract Reasoning Test Methodology & Tips
16:30 – 17:30 Abstract Reasoning Test Simulation + evaluation of answers

How can I apply?

Click on the 'Book a seat' button and proceed to checkout for payment.
We will send notification emails with detailed instructions before the event.

Your place at a training session is only guaranteed once full payment has been received.

You will get a payment and registration confirmation, but the workshop is only confirmed when the minimum number of participants is met and a confirmation email is sent.
Email notifications will be sent to the email connected with the EU Training account you use to register for this training session.
Check your spam folder if you do not receive an 'Registration' email after registering for the session.

Minimum/maximum participants

Reasoning skills workshops: Minimum 8, maximum 30 participants
Other types of training sessions: Participant numbers vary – please check the specific workshop description.

Cancellation policy

If the minimum number of participants is not met, the workshop will be cancelled.
You will be notified by email and can choose a full refund, virtual euros, or to move your registration to another date.
If you cancel:
- 8 or more working days before the training session: full refund
- 6–7 working days before the training session: 50% refund
- 5 or fewer working days before the session: no refund
EU Training may cancel the event at any time and will refund the full participation fee in such cases.

05 Jun17:30 - 19:30Europe/Brussels

Master the EPSO Numerical Reasoning Test | 2-Hour Workshop

Trainer Thomas A. Williams

Location: Online

Thomas A. Williams

27 places left

Price €65.00

Need a confidence boost for your upcoming EPSO Numerical Reasoning Test?

This two hour interactive workshop will focus exclusively on the EPSO Numerical Reasoning Test and offers the opportunity to ask questions throughout from our highly experienced instructor. During this workshop, we will dive into the methodology of this test, offer valuable tips and tricks, and then apply this knowledge via practical simulation.

PLEASE NOTE: The event will only take place if we have at least 8 participants 2 days before the date of the event.

What's included?

Reasoning skills test training for CAST competitions and EPSO competitions focused on the Numerical Reasoning test
2 hours of EPSO Numerical Reasoning Test preparation
A live numerical reasoning test simulation
Presented by our resident reasoning skills expert
Interactive session with Q&A throughout
EPSO test methodology and preparation
The full recording of the session for two weeks

Who should attend?

CAST candidates, EPSO candidates or anyone preparing for any type of competition where it is required to take the reasoning skills tests or Computer-Based Tests (CBT or MCQs).

Who is the trainer?

Thomas WILLIAMS

MA and PhD in foreign language learning and over 30 years of teaching and training experience
EU Training's EPSO (online) classroom trainer for pre-selection test strategies, tips and tricks
EU Training’s EPSO personal training coach for candidates wishing to tackle areas of weakness
Psychometric test item developer
Co-author of The Ultimate EU Test Book

Schedule

Timing and planning is indicative

17:30 – 18:30 Numerical Reasoning Test Methodology & Tips + Q&A
18:30 – 19:30 Online Numerical Reasoning Test Simulation + evaluation of answers + Q&A

How can I apply?

Click on the 'Book a seat' button and proceed to checkout for payment.
We will send notification emails with detailed instructions before the event.

Your place at a training session is only guaranteed once full payment has been received.

You will get a payment and registration confirmation, but the workshop is only confirmed when the minimum number of participants is met and a confirmation email is sent.
Email notifications will be sent to the email connected with the EU Training account you use to register for this training session.
Check your spam folder if you do not receive an 'Registration' email after registering for the session.

Minimum/maximum participants

Reasoning skills workshops: Minimum 8, maximum 30 participants
Other types of training sessions: Participant numbers vary – please check the specific workshop description.

Cancellation policy

If the minimum number of participants is not met, the workshop will be cancelled.
You will be notified by email and can choose a full refund, virtual euros, or to move your registration to another date.
If you cancel:
- 8 or more working days before the training session: full refund
- 6–7 working days before the training session: 50% refund
- 5 or fewer working days before the session: no refund
EU Training may cancel the event at any time and will refund the full participation fee in such cases.

11 Jun12:30 - 14:30Europe/Brussels

Revision Test Workshop | 11 June | 12:30

Competition EPSO/AD/423/25 | Lawyer-Linguists/Legal Revisers Trainer Henrik Fischer

Location: Online

Henrik Fischer

7 places left

Price €129.00

Get a clearer understanding of what EPSO's Revision Test is really about. This two-hour session, led by an experienced EU translator and reviser, will guide you through common pitfalls and practical strategies through a comprehensive presentation including real examples in your Language 1.

What's included?

Live webinar-style workshop (2 hours)
Real Revision Test samples in your Language 1
Expert guidance from a former EU linguistic administrator
Interactive Q&A via chat box
Access to the workshop recording for two weeks
Delivered through the EU Training platform

Who should attend?

EPSO Lawyer-Linguist/Legal Reviser candidates preparing for the 17 June test.
Relevant languages:
DA | Danish
DE | German
EN | English
ET | Estonian
HR | Croatian
NL | Dutch
RO | Romanian
SL | Slovenian

Who is the trainer?

Henrik Fischer

20+ years of EU translation experience (European Commission, Parliament, Court of Auditors, European Schools)
10+ years teaching university-level translation courses
Former reviser and evaluator at the EU Court of Auditors
Fluent in English, German and Hungarian

Schedule

Introduction
Methodology / error types
Samples
Q&A

How can I apply?

Click on the 'Book a seat' button and proceed to checkout for payment.
We will send notification emails with detailed instructions before the event.

Your place at a training session is only guaranteed once full payment has been received.

You will get a payment and registration confirmation, but the workshop is only confirmed when the minimum number of participants is met and a confirmation email is sent.
Email notifications will be sent to the email connected with the EU Training account you use to register for this training session.
Check your spam folder if you do not receive an 'Registration' email after registering for the session.

Minimum/maximum participants

Reasoning skills workshops: Minimum 8, maximum 30 participants
Other types of training sessions: Participant numbers vary – please check the specific workshop description.

Cancellation policy

If the minimum number of participants is not met, the workshop will be cancelled.
You will be notified by email and can choose a full refund, virtual euros, or to move your registration to another date.
If you cancel:
- 8 or more working days before the training session: full refund
- 6–7 working days before the training session: 50% refund
- 5 or fewer working days before the session: no refund
EU Training may cancel the event at any time and will refund the full participation fee in such cases.

13 Jun09:00 - 11:00Europe/Brussels

Revision Test Workshop | 13 June | 9 AM

Competition EPSO/AD/423/25 | Lawyer-Linguists/Legal Revisers Trainer Henrik Fischer

Location: Online

Henrik Fischer

9 places left

Price €129.00

What's included?

Live webinar-style workshop (2 hours)
Real Revision Test samples in your Language 1
Expert guidance from a former EU linguistic administrator
Interactive Q&A via chat box
Access to the workshop recording for two weeks
Delivered through the EU Training platform

Who should attend?

EPSO Lawyer-Linguist/Legal Reviser candidates preparing for the 17 June test.
Relevant languages:
DA | Danish
DE | German
EN | English
ET | Estonian
HR | Croatian
NL | Dutch
RO | Romanian
SL | Slovenian

Who is the trainer?

Henrik Fischer

20+ years of EU translation experience (European Commission, Parliament, Court of Auditors, European Schools)
10+ years teaching university-level translation courses
Former reviser and evaluator at the EU Court of Auditors
Fluent in English, German and Hungarian

Schedule

Introduction
Methodology / error types
Samples
Q&A

How can I apply?

Click on the 'Book a seat' button and proceed to checkout for payment.
We will send notification emails with detailed instructions before the event.

Your place at a training session is only guaranteed once full payment has been received.

You will get a payment and registration confirmation, but the workshop is only confirmed when the minimum number of participants is met and a confirmation email is sent.
Email notifications will be sent to the email connected with the EU Training account you use to register for this training session.
Check your spam folder if you do not receive an 'Registration' email after registering for the session.

Minimum/maximum participants

Reasoning skills workshops: Minimum 8, maximum 30 participants
Other types of training sessions: Participant numbers vary – please check the specific workshop description.

Cancellation policy

If the minimum number of participants is not met, the workshop will be cancelled.
You will be notified by email and can choose a full refund, virtual euros, or to move your registration to another date.
If you cancel:
- 8 or more working days before the training session: full refund
- 6–7 working days before the training session: 50% refund
- 5 or fewer working days before the session: no refund
EU Training may cancel the event at any time and will refund the full participation fee in such cases.

14 Jun10:00 - 12:00Europe/Brussels

Revision Test Workshop | 14 June | 10 AM

Competition EPSO/AD/423/25 | Lawyer-Linguists/Legal Revisers Trainer Henrik Fischer

Location: Online

Henrik Fischer

Confirmed

4 places left

Price €129.00

What's included?

Live webinar-style workshop (2 hours)
Real Revision Test samples in your Language 1
Expert guidance from a former EU linguistic administrator
Interactive Q&A via chat box
Access to the workshop recording for two weeks
Delivered through the EU Training platform

Who should attend?

EPSO Lawyer-Linguist/Legal Reviser candidates preparing for the 17 June test.
Relevant languages:
DA | Danish
DE | German
EN | English
ET | Estonian
HR | Croatian
NL | Dutch
RO | Romanian
SL | Slovenian

Who is the trainer?

Henrik Fischer

20+ years of EU translation experience (European Commission, Parliament, Court of Auditors, European Schools)
10+ years teaching university-level translation courses
Former reviser and evaluator at the EU Court of Auditors
Fluent in English, German and Hungarian

Schedule

Introduction
Methodology / error types
Samples
Q&A

How can I apply?

Click on the 'Book a seat' button and proceed to checkout for payment.
We will send notification emails with detailed instructions before the event.

Your place at a training session is only guaranteed once full payment has been received.

You will get a payment and registration confirmation, but the workshop is only confirmed when the minimum number of participants is met and a confirmation email is sent.
Email notifications will be sent to the email connected with the EU Training account you use to register for this training session.
Check your spam folder if you do not receive an 'Registration' email after registering for the session.

Minimum/maximum participants

Reasoning skills workshops: Minimum 8, maximum 30 participants
Other types of training sessions: Participant numbers vary – please check the specific workshop description.

Cancellation policy

If the minimum number of participants is not met, the workshop will be cancelled.
You will be notified by email and can choose a full refund, virtual euros, or to move your registration to another date.
If you cancel:
- 8 or more working days before the training session: full refund
- 6–7 working days before the training session: 50% refund
- 5 or fewer working days before the session: no refund
EU Training may cancel the event at any time and will refund the full participation fee in such cases.

14 Jun14:00 - 16:00Europe/Brussels

Revision Test Workshop | 14 June | 2 PM

Competition EPSO/AD/423/25 | Lawyer-Linguists/Legal Revisers Trainer Henrik Fischer

Location: Online

Henrik Fischer

10 places left

Price €129.00

What's included?

Live webinar-style workshop (2 hours)
Real Revision Test samples in your Language 1
Expert guidance from a former EU linguistic administrator
Interactive Q&A via chat box
Access to the workshop recording for two weeks
Delivered through the EU Training platform

Who should attend?

EPSO Lawyer-Linguist/Legal Reviser candidates preparing for the 17 June test.
Relevant languages:
DA | Danish
DE | German
EN | English
ET | Estonian
HR | Croatian
NL | Dutch
RO | Romanian
SL | Slovenian

Who is the trainer?

Henrik Fischer

20+ years of EU translation experience (European Commission, Parliament, Court of Auditors, European Schools)
10+ years teaching university-level translation courses
Former reviser and evaluator at the EU Court of Auditors
Fluent in English, German and Hungarian

Schedule

Introduction
Methodology / error types
Samples
Q&A

How can I apply?

Click on the 'Book a seat' button and proceed to checkout for payment.
We will send notification emails with detailed instructions before the event.

Your place at a training session is only guaranteed once full payment has been received.

You will get a payment and registration confirmation, but the workshop is only confirmed when the minimum number of participants is met and a confirmation email is sent.
Email notifications will be sent to the email connected with the EU Training account you use to register for this training session.
Check your spam folder if you do not receive an 'Registration' email after registering for the session.

Minimum/maximum participants

Reasoning skills workshops: Minimum 8, maximum 30 participants
Other types of training sessions: Participant numbers vary – please check the specific workshop description.

Cancellation policy

If the minimum number of participants is not met, the workshop will be cancelled.
You will be notified by email and can choose a full refund, virtual euros, or to move your registration to another date.
If you cancel:
- 8 or more working days before the training session: full refund
- 6–7 working days before the training session: 50% refund
- 5 or fewer working days before the session: no refund
EU Training may cancel the event at any time and will refund the full participation fee in such cases.

17 Jun17:30 - 19:30Europe/Brussels

Master the EPSO Verbal Reasoning Test | 2-Hour Workshop

Trainer Thomas A. Williams

Location: Online

Thomas A. Williams

30 places left

Price €65.00

Need a confidence boost for your upcoming EPSO Verbal Reasoning Test?

This two hour interactive workshop will focus exclusively on the EPSO Verbal Reasoning Test and offers the opportunity to ask questions throughout from our highly experienced instructor. During this workshop, we will dive into the methodology of this test, offer valuable tips and tricks, and then apply this knowledge via practical simulation.

PLEASE NOTE: The event will only take place if we have at least 8 participants 2 days before the date of the event.

What's included?

Computer-based test training for CAST competitions and EPSO competitions focused on the Verbal Reasoning test
2 hours of EPSO verbal reasoning methodology and test preparation
A live verbal reasoning test simulation simulating the actual EPSO test
Presented by our resident reasoning skills expert
Interactive session with Q&A throughout
The full recording of the session for two weeks

Who should attend?

CAST candidates, EPSO candidates, or anyone required to take the reasoning skills Computer-Based Tests (CBT or MCQs)

Who is the trainer?

Thomas WILLIAMS

MA and PhD in foreign language learning and over 30 years of teaching and training experience
EU Training's EPSO (online) classroom trainer for pre-selection test strategies, tips and tricks
EU Training’s EPSO personal training coach for candidates wishing to tackle areas of weakness
Psychometric test item developer
Co-author of The Ultimate EU Test Book

Schedule

17:30 – 18:30 Verbal Reasoning Test Methodology & Tips + Q&A
18:30 – 19:30 Online Verbal Reasoning Test Simulation + evaluation of answers + Q&A

How can I apply?

Click on the 'Book a seat' button and proceed to checkout for payment.
We will send notification emails with detailed instructions before the event.

Your place at a training session is only guaranteed once full payment has been received.

You will get a payment and registration confirmation, but the workshop is only confirmed when the minimum number of participants is met and a confirmation email is sent.
Email notifications will be sent to the email connected with the EU Training account you use to register for this training session.
Check your spam folder if you do not receive an 'Registration' email after registering for the session.

Minimum/maximum participants

Reasoning skills workshops: Minimum 8, maximum 30 participants
Other types of training sessions: Participant numbers vary – please check the specific workshop description.

Cancellation policy

If the minimum number of participants is not met, the workshop will be cancelled.
You will be notified by email and can choose a full refund, virtual euros, or to move your registration to another date.
If you cancel:
- 8 or more working days before the training session: full refund
- 6–7 working days before the training session: 50% refund
- 5 or fewer working days before the session: no refund
EU Training may cancel the event at any time and will refund the full participation fee in such cases.

18 Jun17:30 - 19:30Europe/Brussels

Master the EPSO Abstract Reasoning Test | 2-Hour Workshop

Trainer Thomas A. Williams

Location: Online

Thomas A. Williams

29 places left

Price €65.00

Need a confidence boost for your upcoming EPSO Abstract Reasoning Test?

PLEASE NOTE: The event will only take place if we have at least 8 participants 2 days before the date of the event.

What's included?

Reasoning skills test training for CAST competitions and EPSO competitions focused on the Abstract Reasoning test
2 hours of EPSO Abstract Reasoning Test preparation
A live abstract reasoning test simulation
Presented by our resident reasoning skills expert
Interactive session with Q&A throughout
EPSO test methodology and preparation
The full recording of the session for two weeks

Who should attend?

CAST candidates, EPSO candidates or anyone preparing for any type of competition where it is required to take the reasoning skills tests

Who is the trainer?

Thomas WILLIAMS

MA and PhD in foreign language learning and over 30 years of teaching and training experience
EU Training's expert personal coach for reasoning skills
Psychometric test item developer
Co-author of The Ultimate EU Test Book

Schedule

17:30 – 18:30 Abstract Reasoning Test Methodology & Tips + Q&A
18:30 – 19:30 Online Abstract Reasoning Test Simulation + evaluation of answers + Q&A

How can I apply?

Click on the 'Book a seat' button and proceed to checkout for payment.
We will send notification emails with detailed instructions before the event.

Your place at a training session is only guaranteed once full payment has been received.

You will get a payment and registration confirmation, but the workshop is only confirmed when the minimum number of participants is met and a confirmation email is sent.
Email notifications will be sent to the email connected with the EU Training account you use to register for this training session.
Check your spam folder if you do not receive an 'Registration' email after registering for the session.

Minimum/maximum participants

Reasoning skills workshops: Minimum 8, maximum 30 participants
Other types of training sessions: Participant numbers vary – please check the specific workshop description.

Cancellation policy

If the minimum number of participants is not met, the workshop will be cancelled.
You will be notified by email and can choose a full refund, virtual euros, or to move your registration to another date.
If you cancel:
- 8 or more working days before the training session: full refund
- 6–7 working days before the training session: 50% refund
- 5 or fewer working days before the session: no refund
EU Training may cancel the event at any time and will refund the full participation fee in such cases.

21 Jun10:00 - 17:30Europe/Brussels

Master The EPSO Reasoning Skills Tests | Online Training

Trainer András Kőrizs

Location: Online

András Kőrizs

30 places left

Price €185.00

Feeling a little nervous about your upcoming EPSO Reasoning Skills Tests?

EU Training’s online workshops are designed to help calm nerves and build candidates’ confidence by simulating EPSO test conditions before the real thing.

During the training session, you will dive into the methodology of each test, get valuable tips and tricks, and then apply this knowledge with practical simulations for each test type.

What's included?

Training for the Verbal, Numerical and Abstract Reasoning skills tests
EPSO reasoning skills test methodology and time management tips
A realistic test simulation at the end of each module
Presented by our resident reasoning skills expert
Interactive session with Q&A throughout

Who should attend?

Relevant for EPSO and CAST candidates or candidates of any competition preparing for a reasoning skills test (Verbal, Numerical and Abstract reasoning), also known as a CBT or MCQ.

Who is the trainer?

ANDRAS KORIZS

EU Training EPSO computer-based tests trainer.
Has undertaken and successfully passed the EPSO selection exams on a number of occasions.
Experienced teacher and coach, specialising in reasoning skills tests.

Schedule

10:00 – 11:00 Verbal Reasoning Test Methodology & Tips
11:00 – 12:00 Verbal Reasoning Test Simulation + evaluation of answers

| One-hour break |

13:00 – 14:00 Numerical Reasoning Test Methodology & Tips
14:00 – 15:00 Numerical Reasoning Test Simulation + evaluation of answers

| 30-minute break |

15:30 – 16:30 Abstract Reasoning Test Methodology & Tips
16:30 – 17:30 Abstract Reasoning Test Simulation + evaluation of answers

How can I apply?

Click on the 'Book a seat' button and proceed to checkout for payment.
We will send notification emails with detailed instructions before the event.

Your place at a training session is only guaranteed once full payment has been received.

You will get a payment and registration confirmation, but the workshop is only confirmed when the minimum number of participants is met and a confirmation email is sent.
Email notifications will be sent to the email connected with the EU Training account you use to register for this training session.
Check your spam folder if you do not receive an 'Registration' email after registering for the session.

Minimum/maximum participants

Reasoning skills workshops: Minimum 8, maximum 30 participants
Other types of training sessions: Participant numbers vary – please check the specific workshop description.

Cancellation policy

If the minimum number of participants is not met, the workshop will be cancelled.
You will be notified by email and can choose a full refund, virtual euros, or to move your registration to another date.
If you cancel:
- 8 or more working days before the training session: full refund
- 6–7 working days before the training session: 50% refund
- 5 or fewer working days before the session: no refund
EU Training may cancel the event at any time and will refund the full participation fee in such cases.

You may ask More questions

What is the difference between an Online Classroom Training and a LIVE Webcast?

The major difference between a Classroom Training session and our Webcasts lies in their objectives.

The aim of the Classroom Training session is to improve your personal performance
- These are small group sessions focused on individual and group feedback
- They are collaborative, workshop style
- Often it is called a simulation because the trainer will ask each participant EPSO-style interview questions
- For many of these, the trainer will record the participant's response which is a useful tool to prepare for EPSO exams
Webcasts are less personal given their nature.
- It is usually a very large group of people (we've had over 500 people at once)
- If you participate in a live webcast, you can ask questions from the presenter directly through the chat box
- Webinars and webcasts are recorded so you can watch them as many times as you wish. (difference between webinars and webcasts here)

For both the classroom training session and the webinars you receive background materials and a lots of good advice about EPSO exams.

As you can see both preparation tools are extremely useful, however, the way they achieve their objectives are different.

What happens if I get disconnected during an online Classroom Training session?

Try to reconnect through the same link, try loggin in with a different browser.

If you are unable to reconnect, contact Customer Support immediately - our agents are always on hand monitoring live events and they will help resolve the issue.

What should I do if I cannot hear the presenter or see the presenation slides?

If you have audio issues or you cannot see the content the presenter is sharing during an online training session or live webinar, always try the following first:

1. Check that your speakers are turned on and your headphones are properly connected.

2. Check that the sound on your device is not set to 'mute'. You can check this by going to YouTube and playing a video to see if there is sound.

3. Make sure all your audio out levels are set high.

4. If, during the webinar, you stop hearing audio or the content does not change on screen for a prolonged period of time

Log out and log back in
Try a different browser

5. If you are not able to log back in or lose access to the live webinar or training session completely:

Write to Customer Support immediately - our agents are always on hand monitoring live events
If you end up missing the wthe session due to technical issues - no worries - with a few exceptions, you will be able to access the full recording on your Dashboard, where you accessed the live event.
There are some webcasts and training sessions that are not recorded.

How many times can I use a question? And how many times can I revise a test?

Our questions have no expiration date, your question balance has no expiration date. You can compose new tests as long as you have new questions on your account, and you can revise previous tests without any time limitation.

We created a system that helps your EU exam preparation in the best possible way:

After you buy an exam preparation package, you can use these questions to create new tests in any composition and language you wish.
Once you launch a new test, the number of questions that you put in there will be deducted from your account and you can use each question once, similarly to a test book where you mark your answer options.
However, as a special gift to our customers, we created a system where you can re-take any of your previously composed tests as many times as you like (you can do this by finding the test you wish to re-take via the Practice Activity block of your Dashboard).
You can monitor your progress via the Statistics block as well.
After submitting or re-taking a test, you can revise all your previous tests in Review mode which includes an option to turn off the 'Explanation' feature to further improve the revision experience.
Moreover, revision is not limited in any way. You may revise previous tests and questions for an unlimited period and for an unlimited number of times.

I can't attend the classroom training - can I get a refund?

EU Training's cancellation policy:

Cancellation up to 8 working days before the classroom training session's date: 100% refund.
Cancellation 7-6 working days before the classroom training session's date: 50% refund.
Cancellations from 5 or fewer working days before the classroom training session's date: NO REFUND.

For more information, please consult our Terms of Use.

With cancellation and refund requests, please contact our support team.

I have not received any confirmation email for a classroom training I've purchased.

A confirmation email will be sent to you once the minimum number of participants required have registered.

BUT, please check your spam folder for EU Training email notifications, because some email providers mark automated messages as spam.

Lastly, all necessary details will be provided in the confirmation email and subsequent reminder emails.

If a training session (workshop or simulation) is cancelled due to an insufficient number of registered participants, we will get in touch with you to find a solution that best fits you.

If you have not received ANY emails, not even a payment confirmation:

Check your spam folder
Check your EU Training account profile info to make sure the email you provided is correct
Make sure you are NOT logged in through Facebook
Contact Customer Support directly if you have checked all of the above and are still not receiving emails.

I can't attend the Master the EPSO Reasoning Skills workshop afterall, but I'v already paid. What are my options?

You are in luck! All of the EPSO Reasoning Skills workshops are recorded in full.

Here are all of your options if you can't attend the live workshop:

You'll automatically get the recording if you've already paid, but can't attend in the end. The recording will be available in your EU Training account for two weeks from the date the workshop was held.
If you'd really like to participate in a live workshop, we can move you to the next possible date, no extra cost.
If you'd like to cancel completely for whatever reason, we will refund you if it is in accordance with our terms and conditions. Just contact us directly to request the refund.

How do I access the Master the EPSO Reasoning Skills Workshop?

Once you've received the confirmation email for the Master the EPSO Reasoning Skills workshop you purchased, you will be able to access the live session as follows:

Find the "MY WORKSHOPS" section on your EU Training dashboard.
Each module will show there separately - Verbal, Numerical and Abstract Reasoning.
About 5 minutes before the start time click on the “Join event” button for the module that is starting.

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