Online Training Sessions

Preparation Products and Services

There is no classroom training available at this time.

Customer feedback

"Highly recommended"

"I would definitely recommend those training sessions because they give a very good insight on the nature of the exams, on what is your actual level of preparation and on what you will need to practice more."

15 February 2025 | Full day Reasoning skills workshop

Marian, Belgium Mar 2025
"Abstract reasoning"

"It's a huge advantage if you have done some training on these abstract tests before, so you are familiar with the tests and "logic". Also see the free intro guide before."

28 February 2025 | EPSO Abstract Reasoning Workshop 

Anne, Luxembourg Mar 2025
"Engaging and applicable"

"The trainer was deeply knowledgeable and practical in his approach, making the learning experience both engaging and applicable. I am confident in my preparation and will continue to rely on your trusted resources for my future preparation needs. This course is an excellent investment for anyone aspiring to enhance their skills effectively and efficiently."

Numerical Reasoning Workshop - 18 March 2025

Leila, Italy Mar 2025
"Interview Simulation | COM internal competition"

"I strongly recommend this service. The trainers have high level of expertise and experience. I have received valuable tailored feedback and guidance, which give me solid foundation and confidence for the actual interview."

European Commission Internal Comp. | 15 February 2023

Anonymous, - Feb 2023
"In-Person Classroom Training "

"Very useful tips and things to take into account when preparing for the exam. Very clear explanations from the trainer and good to (hopefully) relduce some stress before the actual exam."

Mastering the COM Internal Competition Oral Test

26 May 2023

Marina, Italy Feb 2023
"Useful tips not found elsewhere"

"Great for beginners, but also for those who have some experience and need to learn new tricks. It did challenge a bit my perspective on abstract reasoning tests and I learned a few very useful tips that I have not found elsewhere."

Abstract Reasoning Workshop - 28 February 2025

Cristina, Romania Mar 2025
"Verbal, Numerical, Abstract Reasoning"

"It gave a good backgound for preparation and practice before the exam. The trainer delved into details and was very attentive to each of our questions."

Full-day reasoning skills workshop | 11 March 2023 | Trainer: Andras Korizs

Nino, Italy Apr 2017
"5 out of 5"

"A clear presentation, lots of kindness and generosity from the trainer. The training gave clarity and was comprehensive, albeit I would have liked it to be longer. I sincerely don't see how you would prepare for these tests without this training."

15 March 2025 | Full-day EPSO Reasoning Skills Test Workhsop

Anonymous, France Mar 2025
"Hands-on approach"

"Thomas always responded to our questions consistently and convincingly. I found the "hands-on" part extremely useful. This is not a training but a hand-in-hand interactive workshop. You're a part of it."

Abstract Reasoning workshop | 7 March 2024

Carlos, Spain Mar 2024
"In-Person Oral Test Training"

Very good tips, tricks, and insights to prepare for both the interview and oral presentation. Very important to practice as practising gives insight to strengths & weaknesses.

28 February 2025 | COM Internal competition training session with Jan de Sutter

Michaela, Finland Mar 2025

You may askMore questions

What should I do if I cannot hear the presenter or see the presenation slides?

If you have audio issues or you cannot see the content the presenter is sharing during an online training session or live webinar, always try the following first:

1. Check that your speakers are turned on and your headphones are properly connected.

2. Check that the sound on your device is not set to 'mute'. You can check this by going to YouTube and playing a video to see if there is sound.

3. Make sure all your audio out levels are set high. 

4. If, during the webinar, you stop hearing audio or the content does not change on screen for a prolonged period of time

  • Log out and log back in
  • Try a different browser

5. If you are not able to log back in or lose access to the live webinar or training session completely:

  • Write to Customer Support immediately - our agents are always on hand monitoring live events
  • If you end up missing the wthe session due to technical issues - no worries - with a few exceptions, you will be able to access the full recording on your Dashboard, where you accessed the live event.
  • There are some webcasts and training sessions that are not recorded.

How many times can I use a question? And how many times can I revise a test?

Our questions have no expiration date, your question balance has no expiration date. You can compose new tests as long as you have new questions on your account, and you can revise previous tests without any time limitation.

We created a system that helps your EU exam preparation in the best possible way:

  • After you buy an exam preparation package, you can use these questions to create new tests in any composition and language you wish.
  • Once you launch a new test, the number of questions that you put in there will be deducted from your account and you can use each question once, similarly to a test book where you mark your answer options.
  • However, as a special gift to our customers, we created a system where you can re-take any of your previously composed tests as many times as you like (you can do this by finding the test you wish to re-take via the Practice Activity block of your Dashboard).
  • You can monitor your progress via the Statistics block as well.
  • After submitting or re-taking a test, you can revise all your previous tests in Review mode which includes an option to turn off the 'Explanation' feature to further improve the revision experience.
  • Moreover, revision is not limited in any way. You may revise previous tests and questions for an unlimited period and for an unlimited number of times.

I can't attend the classroom training - can I get a refund?

EU Training's cancellation policy:

  • Cancellation up to 8 working days before the classroom training session's date: 100% refund.
  • Cancellation 7-6 working days before the classroom training session's date: 50% refund.
  • Cancellations from 5 or fewer working days before the classroom training session's date: NO REFUND.

For more information, please consult our Terms of Use.

With cancellation and refund requests, please contact our support team.

I have not received any confirmation email for a classroom training I've purchased.

A confirmation email will be sent to you once the minimum number of participants required have registered.

BUT, please check your spam folder for EU Training email notifications, because some email providers mark automated messages as spam.

Lastly, all necessary details will be provided in the confirmation email and subsequent reminder emails.

If a training session (workshop or simulation) is cancelled due to an insufficient number of registered participants, we will get in touch with you to find a solution that best fits you.

If you have not received ANY emails, not even a payment confirmation:

  • Check your spam folder
  • Check your EU Training account profile info to make sure the email you provided is correct
  • Make sure you are NOT logged in through Facebook
  • Contact Customer Support directly if you have checked all of the above and are still not receiving emails.

I can't attend the Master the EPSO Reasoning Skills workshop afterall, but I'v already paid. What are my options?

You are in luck! All of the EPSO Reasoning Skills workshops are recorded in full.

Here are all of your options if you can't attend the live workshop:

  1. You'll automatically get the recording if you've already paid, but can't attend in the end. The recording will be available in your EU Training account for two weeks from the date the workshop was held.
  2. If you'd really like to participate in a live workshop, we can move you to the next possible date, no extra cost.
  3. If you'd like to cancel completely for whatever reason, we will refund you if it is in accordance with our terms and conditions. Just contact us directly to request the refund.

How do I access the Master the EPSO Reasoning Skills Workshop?

Once you've received the confirmation email for the Master the EPSO Reasoning Skills workshop you purchased, you will be able to access the live session as follows:

  • Find the "MY WORKSHOPS" section on your EU Training dashboard.
  • Each module will show there separately - Verbal, Numerical and Abstract Reasoning.
  • About 5 minutes before the start time click on the “Join event” button for the module that is starting.

What is the difference between an Online Classroom Training and a LIVE Webcast?

The major difference between a Classroom Training session and our Webcasts lies in their objectives.

  • The aim of the Classroom Training session is to improve your personal performance
    • These are small group sessions focused on individual and group feedback
    • They are collaborative, workshop style
    • Often it is called a simulation because the trainer will ask each participant EPSO-style interview questions
    • For many of these, the trainer will record the participant's response which is a useful tool to prepare for EPSO exams
       
  • Webcasts are less personal given their nature. 
    • It is usually a very large group of people (we've had over 500 people at once)
    • If you participate in a live webcast, you can ask questions from the presenter directly through the chat box
    • Webinars and webcasts are recorded so you can watch them as many times as you wish. (difference between webinars and webcasts here)

For both the classroom training session and the webinars you receive background materials and a lots of good advice about EPSO exams.

As you can see both preparation tools are extremely useful, however, the way they achieve their objectives are different.

What happens if I get disconnected during an online Classroom Training session?

Try to reconnect through the same link, try loggin in with a different browser.

If you are unable to reconnect, contact Customer Support immediately - our agents are always on hand monitoring live events and they will help resolve the issue.