The http://www.eutraining.eu/ website (hereinafter referred to as the “Website”, including also all other URLs that are forwarded to the Website) is operated by Arboreus Online Training Services Ltd. (registered seat: Rumbach Sebestyén u. 12/A, 1075 Budapest, Hungary; registered with the Court Registration under no. 01-09-902506) (hereinafter referred to as “Arboreus”).
Arboreus is an independent private company and is never to be represented as part of any EU institution, governmental agency, international organisation, or similar.
IMPORTANT: We fully respect copyright laws and content, therefore we only offer e-learning, questions, tests and study materials that were independently compiled and do not infringe anyone's rights. All information, content, services and software displayed on the Website, including for example the online tests, the e-learning courses, study materials, e-books, texts, photographs, images, illustrations, html, source and object codes, trademarks, designs, logos, and the like (collectively, the Content), as well as its selection and arrangement, is owned by Arboreus or its licensors and suppliers.
The Website respects the intellectual property of others. If you believe your work has been copied in a way that constitutes copyright infringement or are aware of any infringing material on the Website, please contact us immediately at the address listed below under the heading Contact Us.
Terms of Using the Website
Unless explicitly indicated otherwise, the Content can be used only online. However, the Website contains certain materials (such as e-books or study materials) that are explicitly offered for downloading or printing. Users are allowed to download and/or print such portion of the Content solely for their own, non-commercial use, provided that they do not remove any trademark, copyright or other notice from such Content.
If you operate a website and wish to link to the Website, you may do so provided you agree to cease such link upon request from Arboreus.
No other use is permitted without prior written permission by Arboreus. Users are strictly prohibited from, for example, republishing any portion of the Content on any Internet, Intranet or extranet site or incorporate the Content in any database, compilation, archive or cache, book or other form of media. Users may not distribute any Content to others, whether or not for payment or other consideration, and may not modify, copy, frame, cache, reproduce, sell, publish, transmit, display or otherwise use any portion of the Content for any purpose not explicitly authorized herein. Users may not scrape or otherwise copy the Content without permission.
Users shall not decompile, reverse engineer or disassemble any software or other products or processes accessible through the Website, or insert any code or product or manipulate the content of the Website in any way that affects the user's experience, and or use any data mining, data gathering or extraction method.
Only discount codes sent via the official customer support email address (email@example.com), published, sent or distributed by Online EU Training; or sent and distributed by our authorised partners can be used for purchases on the website. Only one discount code can be used per purchase. Discount codes shall be used upon purchase and are not permitted retroactively. Any unauthorised use is strictly forbidden.
Membership and Registration
Registration to the Website is free of charge. However, unless expressly indicated otherwise, our services are only available to users who pay for the relevant subscription.
By registering at the Website, users accept responsibility for all activities that occur under their respective account or password, and agree not to sell, transfer or assign their Membership or any Membership rights. Arboreus reserves the right to terminate a user’s Membership if more than one individuals access the Website using any single user name or password. Users are responsible for maintaining the confidentiality of their password and for restricting access to their computer so others may not access the Website using their name in whole or in part without Arboreus’ permission. Users who believe that someone has accessed the Website using their user name and password, shall contact us immediately.
Information and Content Provided by the Users
Please note that Arboreus does not accept unsolicited materials or ideas for use or publication. Should you send any unsolicited materials or ideas, you do so with the understanding that no additional consideration of any sort will be provided to you, and you are waiving any claim against Arboreus and its affiliates regarding the use of such materials and ideas.
Transactions, payment and e-commerce on the Website
Users of the Website may elect to engage in a transaction involving the purchase of one or more tests, downloadable study materials, e-learning courses, job ads, web-conferences, webinars and/or other services.
Full refund of the purchase price can be made within 3 calendar days after purchase but only before the user began to use any of the Content it purchased. Once the user started to use the items it purchased, only a pro-rata refund is possible and only in case of a non-resolvable technical problem. Non-resolvable technical problem shall mean a situation where technical errors make access to the Content purchased impossible for more than 72 hours. Maintenance of the Website and other events announced on the Website at least 4 hours prior to the commencement of the planned event shall not qualify as non-resolvable technical problems. Refund will be made as soon as possible and in all cases payment shall be initiated within 4 weeks after the claim for refund was approved by Arboreus.
Classroom Training Sessions
- Only full payment of the participation fee will secure a place at the training session
- A training session is only confirmed when a Confirmation Email is sent (once minimum numbers have been reached).
- Training sessions will be cancelled and full participation fees refunded if the number of registered attendees does not reach the minimum required
- EU Training reserves the right to cancel an in-person event (participants physically attend) 5 business days before the event date, and will fully refund the participation fee
- EU Training reserves the right to cancel a virtual event (participants join through an online platform) 2 business days before the event date, and will fully refund the participation fee
Cancellation Policy (If you choose to withdraw from a classroom training session booking):
- Cancellation up to 8 working days before the classroom training session's date: 100% refund
- Cancellation 7-6 working days before the classroom training session's date: 50% refund
- Cancellations from 5 or less working days before the classroom training session's date: NO REFUND
Arboreus does not interfere with the free communication and interaction among the users using the interactive features of the Website. Forum notes, blog comments, or other messages or posts are removed by Arboreus only in exceptional cases, such as spam, copyright infringement, extreme profanity, advertising of a competing service, website or product, or information and comments that are irrelevant or do not fit the style, topic and context of the Website.
Communications with Third Parties through the Website
Users’ dealings or communications through the Website with any party other than Arboreus are solely between the user and that third party. Arboreus shall not be responsible for any aspect of such communications or dealings.
Content on the Website may be linked to content (such as information, advertisements, etc.) that is actually created or hosted by a third party. Arboreus shall not be responsible for such third party content. It is the users’ responsibility to check the applicable terms of service and privacy policies of such third party websites or content when accessing them.
General Disclaimer and Limitation of Liability
While Arboreus uses reasonable efforts to publish accurate and up-to-date information on the Website, it makes no warranties or representations as to the accuracy of the Content and shall assume no liability or responsibility for any error or omission in the Content. Arboreus shall have no responsibility for actions of third parties or for content provided or posted by others on or through the Website.
USE OF THE WEBSITE IS AT THE USERS’ OWN RISK. ALL CONTENT IS PROVIDED AS IS AND AS AVAILABLE. ARBOREUS, ITS QUOTAHOLDERS, MANAGEMENT, EMPLOYEES, AGENTS, CONTENT PROVIDERS OR LICENSORS OF ANY OF THEM MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND REGARDING THE WEBSITE, THE CONTENT, ANY ADVERTISING MATERIAL, INFORMATION, PRODUCTS OR SERVICES AVAILABLE ON OR THROUGH THE WEBSITE, AND/OR THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE WEBSITE OR SUCH CONTENT OR SERVICES. ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION FITNESS FOR A PARTICULAR PURPOSE, WARRANTIES THAT THE WEBSITE WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, ARE SPECIFICALLY DISCLAIMED. THE WEBSITE IS NOT RESPONSIBLE OR LIABLE FOR CONTENT POSTED BY THIRD PARTIES, ACTIONS OF ANY THIRD PARTY, OR FOR ANY DAMAGE TO, OR VIRUS THAT MAY INFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY.
THE WEBSITE CONTAINS CONTENT THAT MAY INCLUDE FACTS, VIEWS, OPINIONS, STATEMENTS AND RECOMMENDATIONS OF THIRD PARTY INDIVIDUALS AND ORGANISATIONS. THE WEBSITE DOES NOT REPRESENT OR ENDORSE THE ACCURACY, CURRENTNESS OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION DISPLAYED, UPLOADED OR DISTRIBUTED THROUGH OR IN RELATION TO THE WEBSITE. ANY RELIANCE UPON ANY SUCH OPINION, ADVICE, STATEMENT OR INFORMATION IS AT THE USER’S SOLE RISK.
IN NO EVENT SHALL ABROREUS BE LIABLE FOR ANY DAMAGES, INCLUDING DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL OR PUNITIVE DAMAGES, SUCH AS DAMAGES RELATED TO UNAUTHORISED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, THE CONTENT OR ANY ERRORS OR OMISSIONS IN THE CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Please also note that Arboreus test materials are designed as preparation and practice tools intended to model EPSO tests as closely as possible. EPSO's test design methodology, however, is confidential and Arboreus cannot guarantee that good performance in Online EU Training tests will result in good performance in EPSO tests. While Arboreus cannot guarantee success at any EPSO exam by purchasing products on Online EU Training, we do provide Europe's most comprehensive exam preparation tools.
USERS SHALL HEREBY AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS ARBOREUS, ITS QUOTAHOLDERS, MANAGERS, EMPLOYEES, PARTNERS, SUPPLIERS, LICENSORS, REPRESENTATIVES, CONTRACTORS, AGENTS AND CUSTOMERS, FROM ANY AND ALL CLAIMS (INCLUDING, BUT NOT LIMITED TO, CLAIMS FOR DEFAMATION, PRIVACY AND INTELLECTUAL PROPERTY INFRINGEMENT) AND DAMAGES (INCLUDING ATTORNEYS' FEES AND COURT COSTS) ARISING FROM OR RELATING TO ANY ALLEGATION REGARDING: (1) THEIR USE OF THE WEBSITE; (2) USE OF ANY CONTENT OR INFORMATION THEY PROVIDE THROUGH THE WEBSITE; (3) INFORMATION OR MATERIAL POSTED OR TRANSMITTED THROUGH THEIR MEMBERSHIP ACCOUNT, EVEN IF NOT POSTED BY THEM; AND, (4) ANY VIOLATION OF THIS AGREEMENT BY THEM.
Fair Use Policy
Arboreus’ Right to Terminate
Arboreus may modify, suspend, discontinue or restrict the use of any portion of the Website, including the availability of any portion of the Content at any time, without notice or liability. Arboreus may deny access to any person or user at any time if in Arboreus’ view such person failed to comply with the terms herein.
In addition, Arboreus may at any time and without notice transfer any rights and obligations under these Terms of Service and Arboreus’ agreement with its users to any third party.
Any cause of action against Arboreus shall be filed with the competent court within 3 months of the time in which the events giving rise to such claim began. No such claim may be brought as a class action or similar legal instrument. The ordinary courts of the Republic of Hungary shall have exclusive jurisdiction to decide any dispute arising out of or in connection with these Terms of Service, the use of the Website and/or any user’s agreement with Arboreus.
Any failure of Arboreus to enforce or exercise any provision of these Terms of Service and/or the users’ agreement with Arboreus and/or any related rights shall not constitute a waiver of that right or provision.
In the event of termination of a user’s agreement with Arboreus, the following provisions shall survive: the provisions regarding limitations on the user’s use of Content, the limitations of Arboreus’ liability and the user’s indemnification obligations.
If you have questions or concerns, please contact us.