TestWe - Prerequisite Test

EPSO COMPETITIONS
stevens206_180740 Sun, 02/23/2025 - 16:39

Unfortunately, at the very last part of the prerequisite test before uploading the exam a notification pops up with an error that exam can't be prepared. I done the prerequisite test from two laprops (hp & lenovo) and the problem persists. Anyone have encountered same issue? and what shall I do in due time for next week testing. Thanks!

Hi stevens,

michele.40_181207 Tue, 02/25/2025 - 11:51

Hi stevens,

If you are referring to the AD5 competition for translators, I am experiencing the same problem. This morning I’ve also tried to follow the instructions to uninstall the application, delete the hidden files folder (even though I installed TestWe for the first time ever on Saturday) and reinstall it, but again, at the end of the identity/environment checks, the error message still appears saying that the exam can’t be prepared. I don’t know if it's advisable to call the numbers from Belgium or France given in the instructions. However, the chatbot support seems too general. Of course, my PC has all the technical specifications required to run TestWe and I have disabled the antivirus and firewall protection before launching the application. Have you somehow solved this issue in these days? Thank you!

Hi Michele,

DFATI2024CBT57 Wed, 03/05/2025 - 12:50

Hi Michele,

I have the same issue. Have you happened to solve it? :) Thanks.

Hi guys. I just wrote an e

alessandro_ Wed, 02/26/2025 - 18:53

Hi guys. I just wrote an e-mail to the support. Have you found out what the problem might be in the meantime? :) 

Hi everybody! I'm

saramorelli4_182013 Thu, 02/27/2025 - 18:25

Hi everybody! I'm experiencing the exact same issue. I've tried taking the test on a macbook and on a hp pc, but I get to the same blank page all the same.

Have you managed to solve it yet? 

Hello,

faustaurbani_182139 Sat, 03/01/2025 - 16:27

Hello,

can someone explain what is the Prerequisite AD-414-421 060325 foreseen on last 07/02/2025?

It is not mentioned in the EPSO comunication.

is it mandatory to do it?

Thanks

 

You will find the answer to

Gee Mon, 03/03/2025 - 21:26

You will find the answer to that question in the invitation you received in your EPSO account, as well as in the corrigendum to it.

Hello, 

nilramos_181494 Mon, 03/03/2025 - 08:20

Hello, 
I'm trying to complete the prerequisite test, but it won't let me "film my ears" ... I get to the stage where I take a picture of myself and then of my passport, but when I have to film my ears, the camera doesn't activate, so I cannot film and go to the next step ... Anyone know why? (When i do the equipment check, not in the prerequisite exam, the video camera works just fine...)