Communication, or Communicating, is one of the eight (8) EPSO competencies.
Communication is essential to an organisation’s success. Research has shown that effective communication leads to an improvement in overall performance. Good communication also increases job satisfaction; employees feel empowered if bosses or managers are listening to employees. Because of this, communication is key to personal success.
Written Communications Skills - this is the only competency currently being tested with the EPSO Case Study Exam. This is what assessors generally look for:
- Communicates clearly (and correctly) in writing
- Conveys the message using solid reasoning and convincing arguments
- Adapts the message and the medium to the audience
- Takes into account the viewpoints of others
See also:
The New EPSO Competency Framework
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