To request an invoice for any EU Training product or service you purchased, please contact our Customer Support team.
Please note:
- Invoices for any given month are issued in the first half of the following month, typically before the 10th. For example, if you buy a question package on 21 March and then request an invoice, you will receive it by 10 April. In urgent cases, we can expedite your request.
- The prices on the website for individuals already include VAT.
- If you have an EU tax number and you provide it at the time of purchase together with the proper billing information, the VAT rate is 0%. We recommend that you verify your EU VAT number on this website https://ec.europa.eu/taxation_customs/vies/#/vat-validation
- If you are interested in becoming a public administration, academic, or corporate partner we offer tailored EU exam preparation packages for your citizens, students and clients to help them get on the reserve list. Contact us here for more information on becoming an EU Training partner.