Do I need great computer skills to participate in a live webcast or online classroom training?

Do I need great computer skills to participate in a live webcast or online classroom training?

Absolutely not!

Participating in an online event is as easy as browsing on the internet or using our website - if you can do these, you can participate in the event!

Accessing webinars, webcasts and EPSO CBT training sessions is easy from your EU Training Dashboard.

You can access the event via the My Webinars block of your Dashboard, after that everything will be self-evident:

  • A 'Join' button to enter the live event (or the waiting room)
  • During the live webcast you will see the chatbox where you can ask questions directly from the presenter or the person providing technical support
  • After the webcast, you'll see a 'More info' button in the webinar product where you can access the shared presentation and other useful files (if applicable)

If you nevertheless encounter any technical issues, contact our Support Team and we will assist you immediately. We also provide detailed information via email before the session to make sure your technical system is fully capable of participating in the webinar (99% of computers in the world are suitable, so nothing to worry about!). This is why it is important to make sure that the email you use to register for an event is a valid email that you use regularly! Also check your spam folder if you've registered and did not receive an email about it within an hour.